Interior Services

At Neptune, all of our remedial services start at $200, final cost is given upon visual inspection of the vehicle

Final cost of car bio-fluid removal in Richmond can vary depending on several factors, including the size of the vehicle, the extent and the severity of contamination. We are "in-between' the DIY and the body/upholstery shop (starter pricing in shops can be $2000-3000 for parts and skilled labor for replacement over cleaning).

The general procedures are as follows:

1-Remove and organize contaminated from non-contaminated items in separate containers

2-Remove any remaining loose debris where possible by professional vacuuming

3-Apply an anti-biotic shampoo appropriate to the type of fluid to be broken down and removed (fluids are different, so must be the type of shampoo applied)

4-Application of a bio-sterilant and deodorizer is administered once step 3 is complete

5-Final step is the application of strong ozone to the interior

Realistically, the best and ONLY way to truly remove the bio-fluid odors is to remove the source of it first

For particularly offensive odors, like vomit, feces or urine residue Neptune uses a commercial grade bio-sterilant/deodorizer after 'shampooing' to directly go into the surfaces of cloth or porous leather as well as hard surfaces and neutralize all odor producing molecules without damaging or discoloring the interior material.

Final step is the 100,000 MGH ozone generator to flood the interior, seal it up and allow12-24max hrs to do its job

Post-op instructions are given after ozone is sealed in cabin

While DIY is discouraged under these particular conditions (especially if it is not your own bio-fluid), you can do some cleaning of your own before we get there BUT use the appropriate measures to keep yourself safe from contamination OR let us handle it, that is what we are here for.

If you feel embarrassed about the situation, don’t be! Rest assured; we’ve seen it all.

In general, we test by visual, touch and scent, indirect evidence means detecting the scent of musty odors or water as well as a visual check for obvious evidence such as mold blooms on the surface of the steering wheel, dashboard, center console, top side of seats, etc., however, touching a carpets surface for standing water over top or hidden under car mats and in the spare tire compartment is another method of both detecting indirect and obvious mold evidence.

You can, but we don’t recommend it. It’s possible to remove smaller areas of mold with DIY solutions or over-the-counter mold removers, though you should keep in mind that this increases your exposure to hazardous mold spores. Your better choice, especially if you have allergies or the mold is widespread, is to seek professional help. At Neptune Mobile Detailing, we have powerful equipment and cleaners that are sure to remove both visible and hidden mold from your vehicle.

At Neptune, all of our remedial services start at $200, final cost is given upon visual inspection of the vehicle

Final cost of car mold removal in Richmond can vary depending on several factors, including the size of the vehicle, the extent of mold growth, and the severity of contamination. We are "in-between' the DIY and the body/upholstery shop (starter pricing in shops can be $2000-3000 for parts and skilled labor). Richmond’s climate can also impact the overall cost, as extra steps may be needed to address high humidity and prevent future mold growth.

Yes, but only when the right techniques and equipment are used. A professional will clean and disinfect any affected surfaces, remove sources of moisture, and apply antimicrobial treatments to keep future growth at bay. That said, it’s important that you address ongoing moisture in your vehicle, like leaks or poor ventilation. Left unaddressed, it will cause more mold to grow.

The answer is simple: Neptunes professional remediation services.

We come to your location so you don't have to drive in a Mycotoxic vehicle (at most 7-10 day appointment wait*) to a shop or incur costs of towing.

We are faster than DIY and professional upholstery shops (2-6 weeks for new parts arrival and another 10 days to install them, providing nothing is broken or missing pieces when it arrives)

We use specialized equipment and powerful cleaners that eliminate mold wherever it’s lurking. As soon as you notice mold in your vehicle, whether it’s the musty smell or visible mold patches, give Neptune Mobile Detailing a call.

* There are immediate emergency exceptions, however, they will cost up to 3 times the amount if another booked appointment has to be cancelled to accommodate, even so, it is STILL much faster and WAY more affordable than garage shop appointments.

With prompt attention and thorough cleaning, a moldy car interior can be restored to a greatly improved condition to which regrowth is not possible. Neptune Mobile Detailing’s meticulous cleaning process will remove mold, prevent new growth*, and leave your vehicle clean and safe.

*Following Post-Op instructions is crucial to maintaining a mold free interior, ask us for details.

We can remove a wide range of odors, including smoke, pet smells, mold and mildew, food spills, chemical odors, and more.

The time required varies depending on the severity of the odor and the specific treatment needed. Most treatments can be completed within a few hours.

Yes, we use safe and non-toxic methods that won't damage your car's interior materials.

Our goal is to permanently eliminate the odor, not just mask it. However, if the source of the odor (like smoking or pets) is still present, there is a chance the smell could return.

Yes, we specialize in removing cigarette smoke odors, using advanced techniques to cleanse and deodorize the entire interior.

Yes, we use ozone generators as part of our odor removal process, which effectively neutralizes odors at the molecular level.

The cost varies depending on the severity of the odor and the size of the vehicle. Contact us for a personalized quote.

We recommend removing any personal items from the vehicle and thoroughly cleaning up any visible debris or spills.

Yes, we can effectively remove pet odors, including those from accidents, hair, and dander. Our products are safe and effective for both humans and pets.

Bad odors can be caused by various factors, including smoking, food spills, pet accidents, mold, and mildew, among others.

Regular cleaning, avoiding smoking in the car, promptly addressing spills, and using air fresheners or odor absorbers can help prevent odors from returning.

This will depend on the size and condition of your vehicle. As a rule, this usually takes between 1-2 hours. Since our mobile service comes to your location, you can have your car carpets cleaned without disrupting your schedule.

Our car deep cleaning services start at $150, but the exact price will depend on the size of your car and the condition it’s in. We’ll be sure to provide you with a detailed estimate before we get started.

It can! If you commit to having your car shampooed on a regular basis, it will maintain and may even increase your car’s resale value. A clean, well-maintained interior is a big factor in your car’s resale value and will help it appeal to potential buyers.

A good place to start is having your car carpets cleaned once or twice a year. If you are a rideshare or delivery driver, frequently transport pets or children, or regularly eat in your car, you might need more frequent cleanings.

Our basic interior detailing package includes vacuuming, damp wiping, and glass cleaning. Our interior auto detailing specialists clean the entire vehicle, from the headliner to the carpets. Every surface in your vehicle is given our attention. We scrub floor mats, thoroughly vacuum, shampoo seats, air or steam floss every crack and crevice, and clean all glass surfaces. You and your passengers will enjoy a clean and wonderful smelling vehicle after our specialists are finished.

​That will depend on the services you receive, but they typically start at $149. We’ll be happy to give you a quote before we get started.

We recommend having it done at least twice a year, but the right schedule will vary depending on your vehicle, lifestyle, how much you drive, the kind of climate you live in, and other factors.

​​There’s no shortage of benefits to having your car’s interior detailed regularly, but some of our favorites are enhanced appearance, higher resale value, and increased longevity for your vehicle.